Welcome to Pure Happiness and Wellbeing
Skin Care | Body Care | Hair Care

FAQs

Frequently Asked Questions

Products

Q1. How are Aura of Nature oils different and special ?

Our promise is to deliver 100% pure oils .
Did you know ,the term “pure” can be used even if there is as little as.. only 10% pure ingredients in the oil .
We only source oils that are natural, undiluted, chemical-free, cruelty-free, and vegan.

Q2 Why do some oils cost more than others ?

Because some plants are native to specific regions and are more rare .
In most cases, we need a huge amount of raw material to extract even a small quantity of oil, therefore making it more expensive. The picking and labour cost also varies for each plant.
Our goal is to make oils of the highest and purest quality, available and affordable for everyone.

Q3. What is the difference between Cold Pressed and Essential Oils?

Essential oils are popular for aromatic purposes . They are extracted using steam distillation, it can be used to extract the aromatic compounds from almost anything.
Cold pressed seed oils are extracted naturally, by crushing the actual seed and pressing the crushed seeds. They are not exposed to heat , which otherwise damage antioxidants .
Cold pressed are carrier oils and are applied directly to the skin, for the use of beauty treatments , pain relief , massages and even good for culinary use.
Essential oils are more concentrated than carrier oils and therefore recommended to always dilute and use along with a carrier oils, like Coconut, Olive or Jojoba oil. Both are beauty elixirs and can be used for your skin and hair. They both have extremely high nutrients within which are retained with the final product and are extremely high in antioxidants.

Q 4.Why do I have to dilute essential oils ?

It is important to dilute essential oils to avoid skin reactions , sensitization and irritation, since they are more concentrated .Do not use directly on skin .You must dilute with any carrier oil example- Jojoba or Coconut oil. Do not ingest . More Info : Please Contact 9717704089

Q 5. Why choose AON cold pressed oils ?

100% pure Cold pressed oils we offer, retain all of their flavour, aroma and nutritional value, after extraction. Our cold pressed oils are rich in Vitamin E, which has anti inflammatory and healing properties. They are natural moisturisers.

Q6 . Are all AON Handcrafted products also 100% natural ?

All are hand made and natural , but we do have to use preservatives and binders for stability and to maintain the Ph value for your skin .
However , be rest assured they are not at all harmful chemicals, like you may find in some commercial products .
All our handcrafted products are SLS and Paraben free .

Q7. When can I see results?

Like all natural products and good things, our products too take time to show results. They help show results when consistently used.
For aroma: The pleasant aroma is instantaneous.
For the skin and hair: It works differently for different people. For some , it may start showing results in a few weeks, for some it may take more time. The key is to use consistently and appreciate the small changes.
For mental wellness: It may help uplift /relax immediately, or eventually when used consistently.
d methods recommended are not intended to diagnose, treat, cure or prevent any disease

Q 8. What is the shelf life and storage for all AON products ?

Every product category has a different shelf life .
Please refer to our labels for shelf life and storage information .

Shipping & Returns

Q1. Is there any return or cancellation policy ?

We do not have a return policy .
We only replace the oils or refund the money in case of damaged products.
However for that we would need the purchase bill and a picture to support it.
In the case of any issues, please reach out to us on care.auraofnature@gmail.com. or on our whatsapp number +91
If you would like to cancel your order for any reason, please make sure to do so within 48 hours, as once the product has been despatched we would be unable to accept any cancellations .

Q 2 .Is it safe to use my credit / debit card on the website ?

Yes it is absolutely safe.
All card payments are processed through secure and trusted payment gateways, managed by leading banks. Banks now use #D secure password service for online transactions , providing an extra layer of security through identity verification.

Q 3. Is COD ( cash on delivery) payment option available ?

Sorry, Aura of nature does not support COD option as of now.

Q 4.How long will my order take to deliver ? Will I be able to track my order ?

Your order will be delivered anywhere between 3 to 6 working days, depending on your location.
As soon you place an order with us, you will get an intimation from the courier company either by SMS or email and can track it throughout, until it is delivered .
However, incase of any issues regarding shipping, please feel free to reach out to us directly at care.auraofnature@gmail.com.

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